Capacity vs Capabilty: The Expectation Gap: A Practice Framework for Trauma-Informed Assessment, Planning & Documentation

A person can know what to do-and still struggle to do it consistently.

They understand the plan. They have demonstrated the skill. Yet when stress rises or support falls away, progress becomes harder to sustain.

Capacity vs Capability: The Expectation Gap explores a distinction that can change how we assess, support and understand people: capability is what someone knows or has learned to do; capacity is what they can access and sustain under their current conditions.

When services overlook th...