Ceo Chess Master or Gardener? : How Game-changing Hr Reforms Created a New Future for Bank of Baroda
This volume is based on the author's experiences as a chief executive officer (CEO) at the Bank of Baroda and his research findings of almost five decades (mid-1950s to 2000) on several CEO's strategies in industrial relations (IR) across organizations. The study underlines the need for an effective integration of industrial relations and human resource (HR) development to achieve positive business outcomes. Using personal interviews and archival material, Khandelwal examines the evolution of IR strategies in the context of changing environmental and organizational factors and its impact on the relations between the management and trade unions within the bank over an extended period of time. He submits it is crucial that employees are engaged and formal institutional mechanisms instituted to deal with the concerns of employees as well as of trade unions as a whole in order to transform the paradigm of employee relations from a narrow, union-focused perspective to a broader approach of empowering operating managers. Such a paradigm shift could, this work asserts, pave the way for significant changes, such as the introduction of new technology, customer-centric initiatives, new HR initiatives and rebranding with dramatic business outcomes within a short period of time.
1128698609
Ceo Chess Master or Gardener? : How Game-changing Hr Reforms Created a New Future for Bank of Baroda
This volume is based on the author's experiences as a chief executive officer (CEO) at the Bank of Baroda and his research findings of almost five decades (mid-1950s to 2000) on several CEO's strategies in industrial relations (IR) across organizations. The study underlines the need for an effective integration of industrial relations and human resource (HR) development to achieve positive business outcomes. Using personal interviews and archival material, Khandelwal examines the evolution of IR strategies in the context of changing environmental and organizational factors and its impact on the relations between the management and trade unions within the bank over an extended period of time. He submits it is crucial that employees are engaged and formal institutional mechanisms instituted to deal with the concerns of employees as well as of trade unions as a whole in order to transform the paradigm of employee relations from a narrow, union-focused perspective to a broader approach of empowering operating managers. Such a paradigm shift could, this work asserts, pave the way for significant changes, such as the introduction of new technology, customer-centric initiatives, new HR initiatives and rebranding with dramatic business outcomes within a short period of time.
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Ceo Chess Master or Gardener? : How Game-changing Hr Reforms Created a New Future for Bank of Baroda

Ceo Chess Master or Gardener? : How Game-changing Hr Reforms Created a New Future for Bank of Baroda

by Anil K. Khandelwal
Ceo Chess Master or Gardener? : How Game-changing Hr Reforms Created a New Future for Bank of Baroda

Ceo Chess Master or Gardener? : How Game-changing Hr Reforms Created a New Future for Bank of Baroda

by Anil K. Khandelwal

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Overview

This volume is based on the author's experiences as a chief executive officer (CEO) at the Bank of Baroda and his research findings of almost five decades (mid-1950s to 2000) on several CEO's strategies in industrial relations (IR) across organizations. The study underlines the need for an effective integration of industrial relations and human resource (HR) development to achieve positive business outcomes. Using personal interviews and archival material, Khandelwal examines the evolution of IR strategies in the context of changing environmental and organizational factors and its impact on the relations between the management and trade unions within the bank over an extended period of time. He submits it is crucial that employees are engaged and formal institutional mechanisms instituted to deal with the concerns of employees as well as of trade unions as a whole in order to transform the paradigm of employee relations from a narrow, union-focused perspective to a broader approach of empowering operating managers. Such a paradigm shift could, this work asserts, pave the way for significant changes, such as the introduction of new technology, customer-centric initiatives, new HR initiatives and rebranding with dramatic business outcomes within a short period of time.

Product Details

ISBN-13: 9780199485642
Publisher: Oxford University Press
Publication date: 10/30/2018
Pages: 388
Product dimensions: 5.70(w) x 8.80(h) x 1.20(d)

About the Author

Anil Khandelwal, CEO, Bank of Baroda

Dr Anil K. Khandelwal has been appointed by the Government of India as a member of Banks Board Bureau. He is also a senior advisor at KPMG and is a non-executive chairman of a bank in Mauritius. Khandelwal is a leading transformational leader, author, educationist and an HRD expert. He is the former chairman and managing director of Bank of Baroda and Dena Bank.

Table of Contents

List of Tables, Figures, and Boxes ix

Acknowledgements xi

List of Abbreviations xiii

Preface xv

Introduction xix

Part I Researching Industrial Relations

Chapter 1 Setting of the Research Agenda 3

Chapter 2 Pragmatic Paternalism (1956-68) 18

Chapter 3 A Testing Time (1969-70) 30

Chapter 4 Fight to the Finish (1971-74) 40

Chapter 5 Divide and Rule (1975-81) 61

Chapter 6 Soft Pedalling (1982-84) 89

Chapter 7 Management Apathy to Reforms (1985-90): A Feel from the Field 104

Chapter 8 Trade Unions Rule the Roost (1990-2000) 157

Part II From Research To Experiments In The Field

Chapter 9 New Explorations and Initiatives (1995-97) 183

Chapter 10 Dislodging the Status Quo (1997-2000) 197

Part III Towards A New Paradigm

Chapter 11 Reforming IR 223

Chapter 12 From IR to HRD 262

Chapter 13 Inferences and Insights 303

Chapter 14 CEO-Chess Master or Gardener? 333

Appendix 341

Bibliography 345

Index 349

About the Author 359

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