Changing Bureaucracies: Adapting to Uncertainty, and How Evaluation Can Help

In Changing Bureaucracies, international experts provide an unparalleled look at how public sector bureaucracies can better adapt to the reality of unprecedented levels of uncertainty and complexity, and how they can better respond to the emerging needs and demands of citizens and beneficiaries. In particular, they discuss in detail how evaluation can play an important role in aiding bureaucracies in adapting, while noting that the value of evaluation is not at all automatic.

Written in a cl...