Charting the Course: Launching Patient-Centric Healthcare

Charting the Course: Launching Patient-Centric Healthcare

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Product Details

BN ID: 2940014592710
Publisher: Second River Healthcare Press
Publication date: 07/09/2012
Sold by: Barnes & Noble
Format: NOOK Book
Pages: 319
Sales rank: 1,024,575
File size: 837 KB

About the Author

John J. Nance, JD, brings a rich and varied professional background to American Healthcare. A lawyer, Air Force and airline pilot, prolific internationally-published author, national broadcaster, and professional speaker, he was one of the founding board members of the National Patient Safety Foundation in 1997, and has become one of the major thought leaders in reforming the culture of medicine.

John is a native Texan who grew up in Dallas, holds a bachelor’s degree from SMU and a juris doctor from SMU’s Dedman School of Law, and is a licensed Texas attorney. A recipient of the Distinguished Alumni Award for SMU in 2002 and named Distinguished Alumni for Public Service of the SMU Dedman School of Law in 2010, he is also a decorated Air Force pilot and a Lt. Colonel in the USAF Reserve. John is an internationally recognized air safety advocate, best known to North American television audiences as Aviation Analyst for ABC World News and Aviation Editor for Good Morning America. He is also the nationally-known author of 19 major books, including the highly-acclaimed 2009 book for American Healthcare Why Hospitals Should Fly, which won the prestigious “Book of the Year” award in 2009 from the American College of Healthcare Executives. He lives on San Juan Island, Washington, with his wife and co-author, Kathleen Bartholomew.

Kathleen Bartholomew, RN, MN, is an internationally known speaker and consultant who uses the power of story and her strong background in sociology to study the healthcare culture. The author of Speak Your Truth: Proven Strategies for Effective Nurse-Physician Communication and Ending Nurse-to-Nurse Hostility, she utilized her clinical experience as nurse manager of a 57 bed surgical unit to raise awareness of, and provide ground breaking research on, horizontal violence and physician-nurse communication.

As one of the nation’s most effective speakers on clinical matters affecting relationships, communication, teamwork, and patient safety, she has become a thought leader in changing the way front-line staff relate to each other and leadership to transform the focus of American Healthcare to a truly patient-centric model. She works with boards of directors, CEOs, senior hospital leadership teams, the military and private industry across North America.

Kathleen lives with her husband, co-author John J. Nance, on San Juan Island in Washington State - thanks to

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Charting the Course: Launching Patient-Centric Healthcare 3.7 out of 5 based on 0 ratings. 3 reviews.
Anonymous More than 1 year ago
Anonymous More than 1 year ago
POPPYJD More than 1 year ago
I just spent a few days in a hospital and I know the CEO needs to read this. The idea presented here would make hospitals better and would help to reduce costs for patients and still improve the bottom line for the hospital.