Churn: The Tension That Divides Us and How to Overcome It

“Churn offers a way forward for anyone seeking to foster trust and build community during a time of seemingly insurmountable group divides.” —Jennifer Richeson, Yale University

Nearly two decades after the publication of Whistling Vivaldi, a landmark work that analyzed stereotype threats and how we can mitigate their corrosive effects, the legendary social psychologist Claude M. Steele returns with an equally ambitious work that examines “churn”—the mental agitation and physical stress we ca...