Communicating about Differences: Understanding, Appreciating, and Talking about Our Divergent Points of View

Differences between people are inevitable. Unfortunately, these can sometimes evolve into a serious conflict, drag on, or remain unresolved. Because the world shows up differently for each of us, leading to individual interpretations as to what is occurring, it is important to skillfully discuss differences with confidence and competence.

In a concise reference manual, Carl Welte relies on his experience as a successful entrepreneur and leader to share a roadmap that helps others become more...