Communicating in Dental Practice: Stress-Free Dentistry and Improved Patient Care

by Ruth Freeman, Gerry Humphris

Overview

This book focuses on major communication challenges in clinical practice—that is, communicating effectively with anxious, "difficult," or dissatisfied patients; communicating and integrating preventive and oral health messages and education in primary dental care; and finding ways to improve patient care without adding to the stress of frontline clinical practice. Implementing the strategies devised by these international experts can dramatically improve the success of any dental practice.

Product Details

ISBN-13:	9781850973140
Publisher:	Quintessence Publishing Co. Ltd.
Publication date:	03/19/2019
Series:	QuintEssentials of Dental Practice , #30
Sold by:	Bookwire
Format:	eBook
Pages:	104
File size:	1 MB

Table of Contents

Chapter 1: Introduction Chapter 2: Basic Communication Skills Chapter 3: Advanced Communication Skills Chapter 4: Communicating in Special Dental Situations Chapter 5: Understanding and Finding Solutions: The Dentally Anxious Patient Chapter 6: Understanding and Finding Solutions: The "Difficult" and Dissatisfied Patient Chapter 7: Preventive Health Principles for Dental Practice Chapter 8: Integrating Oral Health Education into Primary Dental Care Chapter 9: Communication, Stress and Improved Patient Care Index