Concierge Confidential: The Secrets of Serving Champagne Bitches and Caviar Queens

Concierge Confidential: The Secrets of Serving Champagne Bitches and Caviar Queens

by Michael Fazio, Michael Malice

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Product Details

ISBN-13: 9781250002730
Publisher: St. Martin's Press
Publication date: 02/28/2012
Pages: 288
Product dimensions: 5.56(w) x 8.52(h) x 0.78(d)

About the Author

MICHAEL FAZIO is a partner in Abigail Michaels Concierge, Manhattan's premier concierge business, serving almost 20,000 condominiums, hotels and private clients. He has been featured in a wide variety of publications, including The New York Times, The New York Post and Crain's New York Business, and is a recurring guest on ABC's The View. He lives in New York City.

MICHAEL MALICE is the co-author of Made in America: the Most Dominant Champion in UFC History, a New York Times bestseller, and the subject of Harvey Pekar's Ego & Hubris. He lives in Brooklyn.

Table of Contents

Preface ix

1 Almondgeddon 1

2 Lady Liberty 15

3 The Plane, the Plane 31

4 A Hell of a Town 43

5 In Between the Sheets 63

6 The Bad, the Bad, and the Ugly 73

7 Mrs. Kinezevich, in the Hotel Room, with the Antique Russian Sword 93

8 Loose Lips 119

9 The Keymaster 133

10 On the Case 141

11 The Best Seat in the House 149

12 New York Loves You Back 161

13 The Great Escape 179

14 Feet of Clefs 195

15 Bands of Gold 207

16 Circle in the Sand 219

17 Good Housekeeping 231

18 Wake-up Calls 247

19 Get Up and Go 257

Acknowledgments 269

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Concierge Confidential 3 out of 5 based on 0 ratings. 24 reviews.
Anonymous More than 1 year ago
I'd just finished "Beds in Heads" and was hoping this book would produce similar riveting and hilarious behind-the-scenes stories on how to please the high maintenance clientele of high-end hotels. Sadly, it fell short. Although it starts off with promising style and humor and lots of insider experiences about being a Hollywood casting agent assistant, once the author moves to NYC and becomes a hotel concierge, it loses momentum. The insider tips and experiences the author shares fall flat. They end up more run-of-the-mill than truly eye-winking insider insights that "Beds In Heads" consistently produces. This is an okay read, but not a great one. Or, maybe, just don't read "Beds In Heads" before this one :o)
Anonymous More than 1 year ago
Very good read and informative. Enjoyed every minute of it. Who knew what an interesting life hotel concierges live.
Anonymous More than 1 year ago
Easy to read writing style. Not as much "dirt" about clients as promised. It says it will help you to not be spotted as a rube right off. It does not. I would hate being A concierge. What a demeaning job.
Anonymous More than 1 year ago
Really enjoyed this story. Who knew the world of a concierge could be so interesting?
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