Constructing Crisis: Leaders, Crises and Claims of Urgency

There is no such thing as a crisis. Rather than an actual, corporeal thing, a crisis is a claim asserted from a position of power and influence, intended to shape the understanding of others. A constructed crisis by a leader may or may not be legitimate, and, legitimate or not, the content of a claim alone does not determine whether people decide to believe it. Rather than viewing crises as the result of objective events, Spector demonstrates that leaders impose crises on organizations to s...