Credit and Blame at Work: How Better Assessment Can Improve Individual, Team and Organizational Success

Credit and Blame at Work: How Better Assessment Can Improve Individual, Team and Organizational Success

by Ben Dattner, Darren Dahl
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Overview

Credit and Blame at Work: How Better Assessment Can Improve Individual, Team and Organizational Success by Ben Dattner

Previously published as The Blame Game, this acclaimed guide by a leading workplace expert offers essential advice about how to succeed at work by avoiding the pitfalls of pervasive credit-grabbing and finger-pointing.

Credit and Blame at Work, praised by bestselling management expert Robert Sutton as “a modern management classic; one of the most well-crafted business books I have ever read,” psychologist and workplace consultant Ben Dattner reveals that at the root of the worst problems at work is the skewed allocation of credit and blame. It’s human nature to resort to blaming others, as well as to take more credit for successes than we should. Many managers also foster a “blame or be blamed” culture that can turn a workplace into a smoldering battlefield and upend your career. Individuals are scapegoated, teams fall apart, projects get derailed, and people become disengaged because fear and resentment take hold. But Dattner shows that we can learn to understand the dynamics of this bad behavior so that we can inoculate ourselves against it.

In lively prose, Dattner tells a host of true stories from individuals and teams he’s worked with, identifying the eleven personality types who are especially prone to credit and blame problems and introducing simple methods for dealing with each of them. The rich insights and powerful practical advice Dattner offers allow readers to master the vital skills necessary for rising above the temptations of the blame game, defusing the tensions, and achieving greater success.

Product Details

ISBN-13: 9781439169582
Publisher: Free Press
Publication date: 03/15/2011
Sold by: SIMON & SCHUSTER
Format: NOOK Book
Pages: 256
File size: 2 MB

About the Author

Ben Datner is the founder of Dattner Consulting, a workplace consulting firm whose client list includes Pfizer, Novartis, MasterCard, and Goodyear. He is the workplace consultant for NPR’s Morning Edition, writes the Minds at Work blog for Psychology Today, and is an adjunct professor at New York University. He lives in New York City. 
Darran Dahl is a collaborative editor and writer. He worked for four years as a staff writer at Inc. magazine, where he remains a contributing editor.

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Credit and Blame at Work: How Better Assessment Can Improve Individual, Team and Organizational Success 4.7 out of 5 based on 0 ratings. 3 reviews.
ShankarB More than 1 year ago
The way Dr Ben Dattner concisely explained and seamlessly integrated various concepts of Industrial and other branches of psychology into his topic is noteworthy. The narration/writing style is also practical & logical and combined with real world examples, making it simple to understand. The guidelines given also make sense. From the point of view of a psychology student its great to see how the concepts I learnt about can be applied in real life. From a layman's point of view the book is a very practical read & easy to understand and not at all "preachy". Overall the book is a well compiled and logical take on the topic. -Shankar
dralroy More than 1 year ago
Ben Dattner says a lot in his book "The Blame Game." He communicates very sophisticated psychological concepts about corporations in easy to read language. His ideas are bound to be helpful to psychologists consulting in business, as well as managers and leaders in corporations. He demonstrates unusually astute insights. I highly recommend this book to anyone who wants to know more about corporate dynamics.
Anonymous More than 1 year ago