Crisis Tales: Five Rules for Coping with Crises in Business, Politics, and Life

TELL IT ALL, TELL IT EARLY, TELL IT YOURSELF

Nobody ever calls Lanny Davis to give him good news. As a legal crisis manager, he’s the man public figures such as Bill Clinton, Martha Stewart, U.S. representative Charlie Rangel, and companies such as Whole Foods, among many others, rely on to pull them through public scandal with their reputations intact.

Winning your case in a courtroom instead of the media is no longer a viable option. These days, every scandal is tried in the court of publ...