CXOXO: Building a Support Team Your Customers Will Love

CXOXO: Building a Support Team Customers Will Love is the ultimate guide to creating your customer experience strategy from the ground up. Maybe you are someone who is just starting to build their career and wants to get an insider's look at what you should be thinking about. Equally possible is that you are heading up CX at a larger company, and want to get some in-depth case studies and information to gut-check your assumptions. Most likely, though, is that you're a middle-of-the-road man...