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De-a Relatia Minunata cu Cientul

By Marius Balasoiu
eBook
$5.99
By Marius Balasoiu
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"Aceasta carte a aparut in urma multor ani de experienta in doua importante domenii: cel de cumparator (client va sa zica) si cel de formator in zona relatiilor cu clientii. Am vazut ca oamenii isi doresc sa fie tratati mai bine (am simtit asta in mai toate experientele mele) si am remarcat ca, dupa o vreme, cei care se ocupa in mod direct de clienti intra intr-o rutina care ii face mai seci, mai distanti si le scade dramatic interesul pentru clientul cu care interactioneaza. Vreau sa redes...

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