Dealing With Difficult People In A Week: How To Deal With Difficult People In Seven Simple Steps

The ability to deal with difficult people is crucial to anyone who wants to advance their career. Written by Brian Salter and Naomi Langford-Wood, leading experts on dealing with difficult people as both coaches and practitioners, this book quickly teaches you the insider secrets you need to know to in order to overcome the barriers presented by difficult colleagues or customers.

The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience.

So what are you waiting for? Let this book put you on the fast track to success!

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Dealing With Difficult People In A Week: How To Deal With Difficult People In Seven Simple Steps

The ability to deal with difficult people is crucial to anyone who wants to advance their career. Written by Brian Salter and Naomi Langford-Wood, leading experts on dealing with difficult people as both coaches and practitioners, this book quickly teaches you the insider secrets you need to know to in order to overcome the barriers presented by difficult colleagues or customers.

The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience.

So what are you waiting for? Let this book put you on the fast track to success!

2.99 In Stock
Dealing With Difficult People In A Week: How To Deal With Difficult People In Seven Simple Steps

Dealing With Difficult People In A Week: How To Deal With Difficult People In Seven Simple Steps

by Naomi Langford-Wood, Brian Salter
Dealing With Difficult People In A Week: How To Deal With Difficult People In Seven Simple Steps

Dealing With Difficult People In A Week: How To Deal With Difficult People In Seven Simple Steps

by Naomi Langford-Wood, Brian Salter

eBook

$2.99 

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Overview

The ability to deal with difficult people is crucial to anyone who wants to advance their career. Written by Brian Salter and Naomi Langford-Wood, leading experts on dealing with difficult people as both coaches and practitioners, this book quickly teaches you the insider secrets you need to know to in order to overcome the barriers presented by difficult colleagues or customers.

The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience.

So what are you waiting for? Let this book put you on the fast track to success!


Product Details

ISBN-13: 9781444158854
Publisher: John Murray Press
Publication date: 07/06/2012
Sold by: Hachette Digital, Inc.
Format: eBook
File size: 3 MB

About the Author

Naomi Langford-Wood and Brian Salter are business and communication specialists, consultants and speakers on the international conference circuit. Together, they have also co-authored over 16 business books.

Table of Contents

Sunday: Understanding yourself / Monday: Different styles of behaviour / Tuesday: Coping with different problem people / Wednesday: Managing conflict situations / Thursday: Basic communications skills and body language / Friday: How to say 'no' and deal with difficult clients / Saturday: You’re in control now

Brian Salter and Naomi Langford-Wood are business and communication specialists, consultants and speakers on the international conference circuit. Together, they have also coauthored more than 16 business books.

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