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Design for Six Sigma for Service

By Kai Yang
eBook
$92.70
By Kai Yang
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The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.

Categories

BusinessManagement & LeadershipIndustriesQuality ControlConsumer IndustriesIndustry Profiles - ManagementQuality Control - General & MiscellaneousConsumer Industries - General & MiscellaneousIndustry Profiles - General & MiscellaneousIndustrial Quality Control