Designing Our Way to a Better World

Envisioning what we need, when it doesn’t yet exist: this, Thomas Fisher tells us, is what design does. And if what we need now is a better world—functioning schools, working infrastructure, thriving cities—why not design one? Fisher shows how the principles of design apply to services and systems that seem to evolve naturally, systems whose failures sometimes seem as arbitrary and inevitable as the weather. But the “invisible” systems we depend on for our daily lives (in education, politic...