Did You Say Something, Susan?: How Any Woman Can Gain Confidence With Assertive Communication

Most women - even successful professionals - have trouble speaking up. Even Oprah Winfrey has said that her “biggest flaw is her inability to confront people.”

Have you ever kicked yourself for what you should have said? Have you ever been afraid to speak up, been certain you didn't have the right words? Even the most intelligent women were often brought up to be passive or never learned the skills involved in effective assertiveness. Now, this powerful, practical guide offers proven techniq...