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An urgent exposé of the realities behind the international call centre.
Your credit card is maxed out, and you hang up the phone on Ross chasing your payments. But Ross is actually Roshan and though the sun is shining for you it's past midnight in his window-less call centre. With a new accent and invented back story, bright young graduates in India are renamed and rebranded as they work to claw back the cash spent by Americans crippled by debt.
Anupama Chandrasekhar's play Disconnect was fir...