Don't Take It Personally: Personalness and Impersonality in Social Life

Along with the concepts of social role, social group, social network, social class, and social structure, the notion of impersonality is one of the pillars of the sociological imagination: the ability to think beyond individuals and see them as members of particular social categories. Although almost every sociologist is at least implicitly cognizant of the fundamental contrast between personalness and impersonality, it has yet to be explicitly conceptualized.

Don't Take It Personally compr...