Everyday Letters for Busy People

Now revised and updated: Hundreds of tips, techniques, and samples to help you write the perfect letter (or e-mail) no matter what the occasion.

A text message may be fast—but sometimes only a letter will do. Writing a good letter takes time and thought, but there are ways to make the process faster, easier, and more effective.

With Everyday Letters for Busy People as your guide, you can write the kind of letters that get action, build relationships, ease tense situations, and get your mes...