Everyone's Problem Solving Handbook: Step-by-Step Solutions for Quality Improvement

by Michael R. Kelly

Overview

The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems. Five-Step Problem-Solving Process

Product Details

ISBN-13:	9781351449410
Publisher:	Taylor & Francis
Publication date:	01/22/2019
Sold by:	Barnes & Noble
Format:	eBook
Pages:	176
File size:	12 MB
Note:	This product may take a few minutes to download.

About the Author

Michael R. Kelly

Table of Contents

Preface   Chapter One: A New Way of Thinking   Chapter Two: A Systematic Approach   Chapter Three: Tools for Quality Improvement   Chapter Four: Applying the Tools for Quality Improvement   Glossary   Bibliography  Index