Exploring Requirements 2: First Steps into Design

John von Neumann once said, "There's no sense being exact about something if you don't even know what you're talking about." In a world that is growing increasingly dependent on highly complex, computer-based systems, the importance of defining what you want to make before making it—that is, knowing what you're talking about—cannot be stressed enough.

This is the second volume of an innovative book that gives you the understanding you need to give people the solutions they want. The collabor...