Table of Contents
Introduction xvii
Chapter 1 Welcome to the Post-Social Era 1
Chapter 2 Understanding Social Media and Facebook 25
Chapter 3 Marketing and Business Success on Facebook 51
Chapter 4 Month 1: Create the Plan and Get Started 71
Chapter 5 Month 2: Establish Your Corporate Presence with Pages 103
Chapter 6 Month 3: Create Demand with Facebook Advertising 137
Chapter 7 Beyond Pages: Groups, Apps, Social Plugins, and Mobile 177
Chapter 8 The Analytics of Facebook 203
Chapter 9 Addressing Common Marketing Problems 231
Chapter 10 Unique Facebook Marketing Scenarios 255
Chapter 11 Facebook in the Future 277
Appendix A: Recommended Resources 309
Appendix B: Roles and Responsibilities 313
Glossary 319
Index 327