Getting Past No: Negotiating in Difficult Situations

Getting Past No: Negotiating in Difficult Situations

by William Ury
3.5 17

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Overview

Getting Past No: Negotiating in Difficult Situations by William Ury

We all want to get to yes, but what happens when the other person keeps saying no?

How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:

• Stay in control under pressure
• Defuse anger and hostility
• Find out what the other side really wants
• Counter dirty tricks
• Use power to bring the other side back to the table
• Reach agreements that satisfies both sides' needs

Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!


From the Trade Paperback edition.

Product Details

ISBN-13: 9780553903645
Publisher: Random House Publishing Group
Publication date: 04/17/2007
Sold by: Random House
Format: NOOK Book
Pages: 208
Sales rank: 64,016
File size: 1 MB

About the Author

A world-renowned negotiator, mediator, and bestselling author, William Ury directs the Global Negotiation Project at Harvard University. Over the last thirty years he has helped millions of people, hundreds of organizations, and numerous countries at war reach satisfying agreements.


From the Trade Paperback edition.

Customer Reviews

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Getting Past No 3.5 out of 5 based on 0 ratings. 17 reviews.
Anonymous More than 1 year ago
Gave me lots to think about
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RolfDobelli More than 1 year ago
Best-selling author William Ury has the topic of negotiation down cold. Reading this classic book (originally released in 1991) is a pleasure and the reasons it became a bestseller are obvious: It is clear, concise and eminently readable. This book has such wide appeal that getAbstract recommends it to all businesspeople and to anyone who ever needs to negotiate about anything - from cops bargaining with hostage takers to consumers pushing for the best car prices. Read this book and become a better negotiator.
Anonymous More than 1 year ago
Panchito More than 1 year ago
When compared Getting to Yes with Getting Past No, I found GPN more helpful in terms of providing tools to use when dealing with negative situations. I enjoyed the going to the balcony concept and building a bridge. This is a book that I would recommend to my associates at work.
Anonymous More than 1 year ago
Anonymous More than 1 year ago
After paying for this digital download, I received an email asking me to click on the link to download the audio book. The link did not work and instead continued to direct me to the Barnes and Nobel website. I called Barnes and Noble Tech. Support who resent me the email and long story short, could not figure out the problem either...my recommendation is to go ahead and just purchase the book. The digital download is a waste of money and does not work.