Good Work Done Better: Improving the Impact of Community-Based Non-Profits

Is it possible that the organizations that serve the most vulnerable people in our communities are merely applying temporary patches? Why are most North American cities unable to deal with the root causes of the social challenges they are addressing? Why are most funding models for community-based non-profits built around sustaining programs rather than creating measurable social impact?Sam Watts, the CEO of Welcome Hall Mission in Montreal, asks some hard questions in this book, and challe...