Healthcare Quality Management: A Case Study Approach
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Healthcare Quality Management: A Case Study Approach is the first comprehensive case-based text combining essential quality management knowledge with real-world scenarios. With in-depth healthcare quality management case studies, tools, activities, and discussion questions, the text helps build the competencies needed to succeed in quality management.
Written in an easy-to-read style, Part One of the textbook introduces students to the fundamentals of quality management, including history, c...























