×

Uh-oh, it looks like your Internet Explorer is out of date.

For a better shopping experience, please upgrade now.

Hiring, Training, And Supervising Library Shelvers
     

Hiring, Training, And Supervising Library Shelvers

by Patricia Tunstall
 

See All Formats & Editions

How do you find good library shelvers and keep them for more than a few months? Tunstall gives practical advice to help you do just that with this thorough overview of how to hire, test, train, and retain shelvers. A complete toolkit, this book includes

Templates for signs advertising employment, screening tests, interview questions, employment letters, job

Overview

How do you find good library shelvers and keep them for more than a few months? Tunstall gives practical advice to help you do just that with this thorough overview of how to hire, test, train, and retain shelvers. A complete toolkit, this book includes

Templates for signs advertising employment, screening tests, interview questions, employment letters, job descriptions, and employee assessments

The dos and don'ts of hiring and firing

Checklists for procedures and training

Every librarian will be able to hire, train, and supervise library shelvers with confidence with Tunstall's down-to-earth advice.

Look for additional materials on the book's website: ala.org/editions/extras/tunstall10108.

Editorial Reviews

VOYA - Mary Arnold
Written for colleagues by someone with experience on both sides of the cart, former page and public library information assistant Tunstall provides practical as well as inspirational and motivational information on this crucial aspect of running a library well. From reiterating the idea that accurate, efficient shelving provides the foundation for excellent customer service to providing a complete overview of the procedures for hiring, testing, and training; day-to-day supervision; and evaluation of shelvers, this toolkit is a must for page supervisors. Particularly unique is her view on the importance of retention and ways in which to ensure that highly trained, good workers are coached and motivated to stay on the job. An appendix provides helpful examples of forms and tools that are also available on the book's web site (http://www.ala.org/editions/extras/tunstall10108), and additional material found there is also indicated by a "Web" symbol throughout the chapters. Reviewer: Mary Arnold
Library Journal
Many libraries will find this well-written book very useful. Tunstall (information assistant, Indian Trails P.L., Wheeling, IL) started as a page at her the library, where she has gone on to become the supervisor of pages and shelving. She takes you step by step through the process of recruiting, interviewing, and hiring shelvers. Screening tests, along with interview questions and employment letters, are also included. Training, maintaining shelver performance, and evaluations are thoroughly covered. Forms and tools are included in appendixes, with samples of three different letters to candidates, training slips, job descriptions, work assignments and logs, sample reports, a conduct agreement, a manual for shelvers, and more. VERDICT Both new and experienced supervisors have much to gain by using this book. Additional tools can be found on a listed web site, which contains usable forms. This down-to-earth, easy-to-use resource should be purchased by all supervisors who oversee shelvers in their libraries. Highly recommended.—Marie Bruni, Huntington Memorial Lib., Oneonta, NY

Product Details

ISBN-13:
9780838910108
Publisher:
ALA Editions
Publication date:
10/01/2009
Pages:
122
Product dimensions:
5.90(w) x 8.90(h) x 0.20(d)

Customer Reviews

Average Review:

Post to your social network

     

Most Helpful Customer Reviews

See all customer reviews