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How to Become the Restaurant of Choice: A Fresh Look at Service, Hospitality and the Bottom Line

By Bill Marvin
Paperback
$29.95
By Bill Marvin
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What is the Restaurant of Choice?

Steve and Nancy Butcher own the modest Nutcracker Family Restaurant in Pataskala, Ohio ... a typical small town diner and gathering spot, seemingly nothing special. One weekend in 2005 they had an electrical fire and the original restaurant burned to the ground. On Monday morning, their neighbors showed up to help them rebuild. The community simply felt the town wouldn't be the same until they had the Nutcracker back in their lives and took it upon themsel...