How to Model and Assess Employee Competencies: A step-by-step guide for creating a valid and reliable competency modeling process

This is a re-release of the groundbreaking AMACOM book on competency modeling and reporting.
Traditionally, organizations have based their human resources decisions on such factors as employee longevity, brief performance reviews, or sheer expediency. Today the demand is for measurable, competency-based HR applications—those that objectively determine job requirements and the qualifications of employees to meet them.
But while most organizations are eager to implement some form of competenc...