How to Win Any Argument, Revised Edition: Without Raising Your Voice, Losing Your Cool, or Coming to Blows

This guide to negotiating is "mental judo, where you use the other guy's energy to win. It's mind-set. It's charisma" (New York Times).

The art of the argument. It's mysterious and powerful. It's the art of having things go your way. But it's also the art of getting out of your own way. It's having the Moves. But it's also about having the Touch. Welcome to the "new normal." It's a time and place where conversations are tougher, disagreements more frequent, consensus more difficult to find ...