HR in a Nutshell: Making Good Managers Great!

Staff members determine the success of any organization, and since staff members are people, they don’t behave the same way. This means managers have to be amateur psychologists when they hire, interview, orient, train, coach, discipline, and evaluate performance.

But how many managers have specific human resources training? Human resources is like any other discipline; it requires study of proper processes to gain knowledge, and then practice to turn knowledge into skills. No one is born a...