Incident Management

by Selwyn Classen

Overview

In this course, you will learn about the goals, objectives, interfaces, and purpose of Incident Management, a key ITIL® process, and how it is used in real life. 

Product Details

BN ID:	2940164392567
Publisher:	Selwyn Classen
Publication date:	06/23/2020
Sold by:	Draft2Digital
Format:	eBook
File size:	722 KB

About the Author

A seasoned and highly qualified IT/IS professional with over 20 years working experience within the Petrochemical industry (i.e. Supply chain management, Knowledge management, Product and Quality management, Business analysis and processing) including the Telecommunications industry.