Information Services to Diverse Populations: Competent Humility for Library Professionals

The development of cultural competency skills and social awareness benefits LIS students, their future employers, and the library profession at large―not to mention library customers and society as a whole. Cooke's freshly updated text introduces readers to the contexts and situations that promote the development of empathy and build cultural competence. It marshals cutting edge research and relevant best practices to give readers a strong grasp of the pol...