Innovative Advisory Services in the Virtual World: An Empowerment Perspective

Innovative Advisory Services in the Virtual World: An Empowerment Perspective

by Manning Li, Jihong Liu

Paperback(2014)

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Overview

Innovative Advisory Services in the Virtual World: An Empowerment Perspective by Manning Li, Jihong Liu

How to effectively design and deliver virtual advisory services can be a mystery to many public and private organisations. This study examines the interesting phenomenon of providing virtual advisors to assist users in accomplishing their tasks in the digital world. Based on a thorough analysis of abundant typical applications in various business and government sectors, this book discusses the current status and future trends of virtual advisory services in digital environments. This book also reveals exactly what users expect from such services, and what they hate! It provides thought-provoking guidelines for best practice in the design and provision of virtual advisors on e-portals.

Product Details

ISBN-13: 9783642411113
Publisher: Springer Berlin Heidelberg
Publication date: 10/15/2013
Series: SpringerBriefs in Business
Edition description: 2014
Pages: 67
Product dimensions: 6.10(w) x 9.25(h) x 0.01(d)

Table of Contents

Introduction.- Virtual advisors in the virtual world.- Virtual advisors in various application domains.- Preliminary data collections on user opinions about virtual advisors.- Discussion and Implications.- Conclusions.

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