ISO 9001:2015: A Pocket Guide

by Steve Watkins, Andy Cresswell (Narrated by), Nick Orchiston

Overview

With a quality management system (QMS) based on ISO 9001 – the world’s most established quality framework – you can ensure the quality of the products and services your company provides, thereby enhancing customer satisfaction and increasing profitability. ISO 9001:2015 – A Pocket Guide provides a useful introduction to ISO 9001 and the principles of quality management.

Product Details

ISBN-13:	9781849288132
Publisher:	IT Governance Publishing
Publication date:	05/03/2016
Sold by:	Barnes & Noble
Format:	eBook
File size:	200 KB

About the Author

Steve Watkins is a Director of Kinsnall Consulting Ltd, providing board-level advice on cyber security and related standards.

Steve is an active member of SC 27, the international committee responsible for cyber security, information security and privacy protection standards, including the ISO 27001 family. He chairs the UK national committee (IST 33) that mirrors SC 27, and is the Chair of the UK ISO/IEC 27001 User Group.

He is also a contracted ISMS and ITSMS Technical Assessor for UKAS, supporting the assessment of certification bodies offering accredited certification to ISO/IEC 27001 and ISO/IEC 20000-1.

Steve G Watkins is a Director of Kinsnall Consulting Ltd, providing board-level advice on cyber security and related standards.

Steve is an active member of SC 27, the international committee responsible for cyber security, information security and privacy protection standards, including the ISO 27001 family. He chairs the UK national committee (IST 33) that mirrors SC 27, and is the Chair of the UK ISO/IEC 27001 User Group.

He is also a contracted ISMS and ITSMS Technical Assessor for UKAS, supporting the assessment of certification bodies offering accredited certification to ISO/IEC 27001 and ISO/IEC 20000-1. 

Table of Contents

1: What is a Quality Management System?

2: A Brief History of Quality Management and ISO 9001

3: Useful definitions

4: Requirements of ISO 9001:2015

5: Context of the organisation

6: Certification