ITIL 4 Foundation Exam Preparation & Practice Test: Beginners Guide for Passing the ITIL 4 Exam Fast Including 50 Test Questions

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In this book you will discover:

• Introduction to ITIL 4 Foundation
• 4 Dimensions of Service Management in ITIL
• ITIL 4 Service Value System
• The elements of ITIL 4
• General Management practices
• Service Management practices
• Technical Management practices
• Change Management
• Incident Management
• Problem Management
• ITIL 4 Foundation Guiding Principles
• ITIL 4 Foundation ...