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Leadership Lessons Learned From Our Mentors:: Time-Honoured Values That Are Shaping the Utility Customer Experience of the Future
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Applicable to any personal or business setting, Leadership Lessons Learned from Our Mentors by David J. McKendry, is an easy-read compilation of universal values showing how to get things done through your most important asset – people.
• 40 chapters from successful utility customer service executives, directors and managers, together representing a combined 2,000 years of experience
• 470 time-honoured leadership lessons
• Honest, evocative and personal stories about mentors whose words and a...