Leading Public Design: Discovering Human-Centred Governance

This powerful new book provides a clear framework for understanding and learning an emerging management practice, leading public design.

Drawing on more than a decade of work on public sector innovation, Christian Bason uses his extensive practical experience and research conducted among public managers in the UK, the US, Australia, Finland and Denmark to explore how public organisations can be redesigned from the outside in, shaping policies and services that are truly experienced as usef...