Listening to the Welfare State
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Listening to the Welfare State presents, for the first time in English, central research findings from recent studies of the welfare systems of Denmark, Norway, Finland and Sweden. The book’s contributors are leading investigators of face-to-face encounters between welfare professionals and clients in these systems. All have collected their data through ethnographic observations as well as taped recordings of these meetings. By subjecting their data to conversation and discourse analyses, t...























