Listening without Agenda: Practical Steps for Effective Listening

There are nine million courses in the world talking about how to be a better speaker. Lots of people will teach you how to say stuff, but no one ever teaches us how to hear what is being said. The truth is, there are very few resources for teaching people how to be a better listener.

And most people don't know they are bad listeners. Ask anyone, they will say they identify as being a good listener, even if they are busy thinking of what they will say next, or how to respond, or what they mig...