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Making Them Pay: How to Get the Most from Health Insurance and Managed Care

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Most people don't understand health insurance, and insurance companies know it. Unfair denials, late payments, and hopeless confusion are the norm. At last there is a solution. In eight easy steps, Making Them Pay gives practical advice about the things that drive people crazy. Like:

-Figuring out what health plans really say

-Understanding what benefits they provide

-Finding, and understanding, the exclusions

-Determining what health plans really cost

-How to talk to customer service, and...