Mentor Guide

The structure of the programme:

There are two main guiding principles for the way in which the programme is organized:

Firstly, the workbooks are grouped according to the Key Roles of Management.

There are two core modules which focus on the personal skills required by all managers to help underwrite competence in all areas.

Manage Activities describes the principles of managing the processes and activities of any organisation in its efforts to satisfy the needs of their customers.

Manage Resour...