New Information Technologies in Organizational Processes: Field Studies and Theoretical Reflections on the Future of Work

A number of relatively new technologies, such as Enterprise Resource Planning systems, the Internet and intranets, have entered the organizational landscape. These technologies have not only enabled a wide range of social and organizational transformations, but have also challenged much of the received wisdom that operates in academic and industrial discourses. This book attempts to capture some of these strands by discussing the social and organizational issues surrounding the implementati...