New Labour/hard labour?: Restructuring and resistance inside the welfare industry

There are an increasing number of studies devoted to an examination of New Labour's social policies. However, thus far there has been little in the way of substantive discussion of opposition to and conflict around key elements of New Labour's agenda for the welfare state and public sector, from those who are involved in the frontline implementation and delivery of welfare policies. Since the mid to late 1990s, there have been continual and recurring episodes of industrial action of various...