Now, All Makes Sense: What Twenty-Eight Years of Airport Coffee Taught Me About Business

I'm writing this from seat 12A on a Tuesday flight to somewhere I'll forget the moment I leave the airport. Twenty-eight years, thousands of flights, a thousand identical conference rooms, and coffee from breakrooms that all taste like disappointment - that's what it takes to learn what nobody tells you about being a consultant: you don't get frequent flyer miles, frequent flyer miles get you. Business books are written from 37,000 feet, where the highways make sense and even the chaos look...