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Oakland on Quality Management

By John S Oakland
eBook
$155.99
By John S Oakland
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'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality.

The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics covered include quality function deployment (Q...

Categories

BusinessManagement & LeadershipQuality ControlTotal Quality Management