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Operation Five-Star: Service Excellence in the Medical Practice - Cultural Competency, Post-Adverse Events, and Patient Engagement

By James W Saxton, Maggie M. Finkelstein
eBook
$52.00
By James W Saxton, Maggie M. Finkelstein
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You must increase the level of customer service in your medical practice, but where to start?

In the past, Five-Star Service was perhaps one of the most underestimated concepts in the healthcare industry. Not anymore. Five-Star customer service is something we all demand in our everyday lives-in our homes, businesses, and personal lives-and now it is becoming one of the cornerstones of healthcare delivery.

But in your healthcare practice, you can launch your own "Operation Five-Star" with th...

Categories

Medicine & NursingMedicineHealth-Related ProfessionsAdministration & ManagementHospitals & Health AdministrationHealth-Related Professions - General & MiscellaneousMedical Practice Management & Reimbursement