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Operations Management

By Michael A. Lewis, Christos Vasilakis
eBook
$23.00
By Michael A. Lewis, Christos Vasilakis
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Operations management has an important role in improving healthcare. Some of its core concepts and tools, such as Lean and statistical process control, have their own Elements in this series. In this Element, the authors offer an overview of three major topics in healthcare operations management: capacity and demand, focus, and people and process. They demonstrate how queuing theory reveals counterintuitive insights about capacity utilisation and waiting times, examine how strategic focus c...

Categories

BusinessManagement & LeadershipProduction & Operations Management