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Overcomplicated: Technology at the Limits of Comprehension

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Why did the New York Stock Exchange suspend trading without warning on July 8, 2015? Why did certain Toyota vehicles accelerate uncontrollably against the will of their drivers? Why does the programming inside our airplanes occasionally surprise its creators?
After a thorough analysis by the top experts, the answers still elude us.
You don’t understand the software running your car or your iPhone. But here’s a secret: neither do the geniuses at Apple or the Ph.D.’s at Toyota—not perfectl...