Patient No Longer: How YOU Can Lead the Consumer Revolution in Healthcare, Second Edition

Patient No Longer delves into the next phase of healthcare's evolution: consumer-centric care. The authors challenge the status quo and explore how we can build a truly consumer-driven healthcare system— one that is data informed, compassionate, and ultimately meaningful for patients— by answering a critical question: What can we do now to transform our healthcare model into one that puts consumers at the center of the experience? Drawing on new research and real-world case studies, the boo...